Good morning!
One of the cool things I get to do at my job, above and beyond my typical research duties, is contribute to editorial pieces and stalk neat trends as they are happening.
Today, I received some exciting news:
One of the articles I collaborated on and contributed to was published on Chain Store Age!
Follow the link if you're interested in what customer experience trends are emerging in 2016.
Chain Store Age | Emerging Trends in Customer Experience for 2016
Happy Thursday!
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